Shipping policy

Shipping Policy

At Candle & Kettle, we want your order to arrive safely and with as little fuss as possible.

Orders are processed before shipment, and processing times may vary depending on the item and fulfillment partner. Once your order ships, you will receive tracking information when available.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, product availability, or other circumstances outside our control.

Some items may ship separately if they are fulfilled from different locations. If your order arrives in more than one package, you will not be charged additional shipping unless otherwise stated at checkout.

Please double-check your shipping address before completing your order. If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or has shipped, we may not be able to change the address.

If a package arrives damaged, an item is missing, or you experience another delivery issue, please contact Candle & Kettle as soon as possible with your order information and photos when applicable so we can help.

Shipping costs and available delivery options are shown at checkout.